Our Guide to Home Emergency Cover

Home Emergency cover is designed to help you deal with, and pay for, an emergency in your home. 

This is now included as standard on our Home Insurance policies.

Our Home Emergency Cover will help with the following home emergencies:

• The complete breakdown of the heating system
• Plumbing and drainage problems
• Damage which affects security, including locks and windows
• If the only toilet is broken
• Loss of power supply
• Lost keys
• Vermin infestation

Home Emergency Solutions provides cover 24 hours a day, 365 days a year

• The contractors call out charge is covered.
• Cover up to £1000 per claim
• No excess, no maximum amount of claims annually
• Repairs guaranteed for 12 months

If required, we can also cover you for alternative accommodation costs if your home is uninhabitable.

Home Emergency Claims

Telephone - 0330 058 0479

Opening Hours - 24 hours a day, 7 days a week