What is the problem?
We are aware of an issue on our payment page where the card entry fields fail to load for some of our customers.
We have been informed that there is a technical issue with our payment providers who are currently investigating the matter.
You may see the following screen which will not allow you to enter your card details and select the "Buy It Now" button.
What Should I see?
You should see is the below including the card details information.
How Do I fix this?
We recommend taking note of the page URL and reloading your browser.
If this does not work please contact us using the below information.
We apologise for any inconvenience caused.
Our live chat service and telephone lines are open from:
Monday to Friday 09:00 - 17:30
Closed on Saturday & Sunday
Telephone Number - 0330 058 0491
If you need to contact us outside of our opening hours, you can do so via email here