If you choose to pay for your policy monthly by direct debit, you will pay a 10% deposit when you take out the policy, followed by 11 equal monthly payments.
For the deposit amount, we accept Mastercard, Visa, Maestro and American Express.
Our Direct Debit facility is provided by our partner Premium Credit Ltd.
Setting up your Monthly Payments
How much will my Monthly Payments be?
Before you purchase you will be shown a breakdown of your payments including the APR.
Your credit agreement documents will also give you this information.
Confirming your Direct Debit details
You will be asked to provide and confirm your bank account details for which your Monthly Payments will be taken.
The credit facility is subject to a credit assessment before being accepted.
You must be the sole bank account holder to use this service.
Before confirming you should read the and
Signing your Credit Agreement
You will receive your Credit Agreement from our partners Premium Credit Ltd via email. This will need to be digitally signed to commence your monthly payments.
A credit check will be completed by Premium Credit to check suitability.
If you have not received your Credit Agreement, please contact Premium Credit.
How will the payment appear on my bank statement?
Payments will be displayed as Homelyfe.
Managing your Monthly Payments
Who do I have to contact if I have an issue with my Monthly Payments?
Please contact Premium Credit to discuss your Monthly Payments.
How do I make a missed payment?
You can make a payment online (you will need your 10-character Premium Credit reference number) or you can call Premium Credit's automated payments system on 0344 736 9836.
Can I change my Monthly Payment date?
If you are an existing customer and would like to change your Monthly Payment date, please contact Premium Credit.
Do Premium Credit have an App I can use?
You can manage and make payments on the move using the Premium Credit mobile app. To download the app, please visit the relevant app store:
Android: Download our app from the Google Play Store.
iOS: Download our app from the App Store.
Premium Credit Contact Details
Telephone - 0344 736 9836.
Monday - Friday: 8am - 6pm (excluding bank holidays)
Support Website - Click here
Premium Credit are authorised and regulated by the Financial Conduct Authority.